Hervey Bay Whale Watch Tours Queensland Bookings

Privacy Policy Statement

1. Identity of the Web site Administrators

This is the web site of Queensland Bookings.

We can be reached via e-mail here
or you can reach us by telephone at: (07) 3503 6789

2. For each visitor to our Web page, our Web server automatically recognizes..

the consumer's domain name and IP address, but not the e-mail address (where possible).

3. Information we may collect are...

log environmental variables, such as browser type, operating system, referring or exit webpages, and the Internet Protocol (IP) address of your computer. Queensland Bookings also uses such information to measure traffic patterns on the Site and usage of the Products and Services. We do not match such information with any other information held by Queensland Bookings unless we have your consent. The e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as reservation information, name and address, telephone number, payment information (e.g., credit card number and billing address).

4. The information we collect is...

used to improve the content of our Web page, used to complete requested accommodation, tours, 4WD hire or whale watch cruise reservations. Collected information is only shared with the respected operators of chosen products and services. Collected information will never be given or sold to any third parties.

5. With respect to cookies,

we use cookies to record session information as part of our online booking system.

6. If you do not want to receive e-mail from us in the future, please let us know by...

sending us e-mail at the above address or calling us at the above telephone number.

7. Persons who supply us with their telephone numbers on-line...

will only receive telephone contact from us with information regarding orders they have placed on-line, by e-mail or over the phone.

8. With respect to Ad Servers,

Queensland Bookings do not partner with or have special relationships with any ad server companies.

9. Upon request we provide site visitors with access to...

only information we maintain with regards to requested products and services. We will not provide access to any financial information, home or postal addresses and phone numbers. Consumers can confirm this information by calling us at the above telephone number.

10. Upon request we offer visitors...

the ability to have inaccuracies corrected in all information that we maintain

Consumers can have this information corrected by sending us e-mail at the above address or calling us at the above telephone number.

11. With respect to security,

When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server using a minimum of 128 bit encryption. Our SSL certificates are supplied by GeoTrust. All data collected is stored on secure servers, is encrypted and can only be accessed by staff of Queensland Bookings using a password. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

12. Enforcement

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.